At Guilt Free Glam, we aim to deliver your order safely and on time.
1. Order Processing
Orders are usually processed within 1–2 working days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
Estimated delivery time is usually 3–6working days, depending on your location and courier availability.
Delivery may take slightly longer during peak seasons, festivals, or due to unavoidable courier delays.
3. Shipping Charges
- Free shipping may be available on selected orders or promotions
- Any applicable shipping charges will be shown at checkout before payment
4. Delivery Partners
We work with reliable courier partners to ensure your order reaches you safely.
5. Order Tracking
Once your order is shipped, you will receive tracking details by email or WhatsApp, if available.
6. Delivery Attempts
Please ensure that your shipping address and phone number are correct.
If the courier is unable to deliver due to incorrect address, unreachable contact number, or repeated failed delivery attempts, the order may be returned to us.
7. Delays
While we try our best to deliver within the expected timeframe, delays may happen due to:
- Courier delays
- Weather conditions
- Remote delivery locations
- Public holidays
- High order volume
8. Damaged or Missing Package
If your package arrives damaged or tampered with, contact us within 24 hours of delivery with photos and order details.
9. Contact Us
For shipping-related questions, contact us:
Guilt Free Glam
Email: support@guiltfreeglam.com
Phone: +91-8799133526
Address: Surat, Gujarat, India